Motor repair, overhaul or upgrade service
Within the UK we offer a full repair and overhaul service for Bosch, Brose, Impulse, Panasonic and Yamaha ebike motors. Please note: We do not currently support Shimano motors.
To send us your motor:
If you can, remove your motor or have your local bike shop remove it for you, then just follow these simple steps:
Please note that we are currently unable to accept motors for repair from outside UK!
- Complete our online Booking Form You will be able to select a service/repair or upgrade option. Completing the booking form will automatically update our systems and we will know that your motor is on its way and what type of work you require. There is no need to contact us at this point. We do not require your tracking numbers.
- Print a copy of the booking form at the end and pop in the box with the motor.
- Pack your motor well – see packing tips below and send us your motor to the address shown on our Contact Page.
We do not require any parts left on the motor e.g., pedal arms, covers or brackets. If there are any parts you cannot remove, e.g., pedal arms, sprocket or chainring spider etc. you can leave these attached and we will remove them for you.
If you are local to us, you can drop your bike and we will remove and re-fit the motor for you. Please book an appointment via e-mail email@example.com Depending on current workload, we may be able to offer you our repair while you wait service.
Ensure your motor is well packed. Plenty of bubble wrap is usually sufficient – DO NOT USE the large air packets. When they pop your motor will not be protected.
Please remember to include a copy of your Booking Form or something to identify you.
This is what happens next:
Once your motor has been received and processed, our admin team will email your allocated repair date.
Note: the repair date given is only approximate. Often our technicians can improve on the given date.
We will then contact you again once your motor has been assessed or repaired (depending on your choice of works selected at the booking stage).
Once your motor is all done, we will send you an electronic invoice with payment options including secure card payment link. Once payment has been made your motor will be despatched back to you as soon as possible. Tracking details will follow by e-mail/text directly from our courier at the point of booking.
If for any reason you do not wish to proceed with the repair, we will re-assemble your motor and send it back to you just for the cost of shipping. No labour will be charged.
Just do a full overhaul!
If you would prefer to save time, you can instruct us to do a full overhaul on your motor (see prices below). This will save us contacting you with reports and findings and then awaiting your response.
Your motor will be tested and then all internal drive train parts removed for ultrasonic cleaning and inspection.
All drive train bearings will be removed and replaced with original or better. New grease is then applied to all relevant surfaces and extra specialist greases maybe used to help protect from wear or water ingress. New seals, O-rings and circlips fitted. The motor is then reassembled in our clean, custom built workshop. (In the event that a part has failed or worn, you will be contacted before we go ahead and fit a new part).
How much does it cost to repair my motor?
We are often asked this question but cannot answer it fully until we know what is wrong or what requires replacement?
As a very rough guide for most ebike motors, the lowest price is £60 to £80.00 and worst-case scenario would normally be £250.00 to £350.00. (It is not common, but if internal parts require changing, this cost may be exceeded. Again, you will be informed of this before any work is carried out)
What is your current turnaround time?
This page is regularly updated if this time changes. We are currently operating on a 10 to 12 working day turnaround from the time your motor arrives with us.
Who should I use to send my motor with?
The courier you pick to send your motor to us is entirely your decision. Most seem to do a very reasonable job these days. You may want to save yourself some time and money by booking through companies such as www.parcelmonkey.com or https://www.parcel2go.com
How much is a full overhaul?
Bosch Classic (Gen 1) £257.00
Bosch Active Line (Gen 2) £282.70 Inc VAT + Shipping
Bosch Performance Line (Gen 2) £282.70 Inc VAT + Shipping
Bosch Performance Line CX (Gen 2) £282.70 Inc VAT + Shipping
Bosch Active Line (Gen 3) £257.00
Bosch Active Line Plus (Gen 3) £257.00
Bosch Performance Line (Gen 3) £257.00
Bosch Performance Line CX Gen 4 £344.00
Brose S&T 1.2, 1.3 (Includes additional internal and external seals to stop water ingress) £297.29
Brose S-Mag 2.1 (Includes additional internal and external seals to stop water ingress) £297.29
Impulse 2.0 £224.97 Inc VAT + Shipping
Impulse Evo RS £252.62 Inc VAT + Shipping
Yamaha PW £227.95 Inc VAT + Shipping
Yamaha PW-SE £227.95 Inc VAT + Shipping
Yamaha PW-ST £227.95 Inc VAT + Shipping
Yamaha PW-X £227.95 Inc VAT + Shipping
Yamaha PW-X2 £227.95 Inc VAT + Shipping
What is involved with a full overhaul?
Your motor will first be tested, then all internal drive train parts removed for ultrasonic cleaning and inspection.
All drive train bearings will be removed and replaced with original or better. New grease will then be applied to all relevant surfaces and extra specialist greases maybe used to help protect from wear or water ingress. New seals, O-rings and circlips fitted. The motor is then reassembled in our clean, custom built workshop. (In the event that a part has failed or worn, you will be contacted before we go ahead and fit a new part).
What is involved in a service/repair?
Your motor is stripped and inspected, then we contact you with a report and price before going ahead with any work. Usually, just the parts or bearings that have failed will be replaced. Often with certain makes a full overhaul is normally required anyway.
A little more about us: